Privacy Policy

1. Introduction

The Green Acres Academy (“we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, store, and disclose personal data to comply with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000 (“IT Act”), and relevant platform guidelines for mobile applications. This policy applies to all users of our communication platforms, including our mobile application, website, school e-portal, and any other forms of communication (collectively referred to as “Services”).

2. Data Collection

We may collect the following types of personal data:

Personal Information:

Name, age, date of birth, email ID, phone number, student ID, and parent/guardian details.

Educational Records:

Attendance, grades, assignments, and learning progress.

Financial Information:

If applicable, payment-related details for fees.

Platform-Specific Data Compliance:

Ensuring user data is collected only when necessary, aligned with Google Play and Apple’s App Tracking Transparency (ATT) framework.
Data collected through the mobile app is not used for tracking users across other apps or websites unless explicit user consent is obtained via App Tracking Transparency (ATT) or Google Play privacy requirements.

3. Purpose of Data Processing

We collect and process data for the following purposes:

To facilitate student learning and school administration.
To communicate with parents, students, and school staff.
To enhance the user experience and improve mobile application, website, school e-portal, and any other forms of communication (collectively referred to as “Services”).
To comply with legal and regulatory obligations.
To process payments securely, if applicable.
To adhere to data minimization principles, ensuring only essential data is collected.

4. Data Sharing

The information provided by the user shall be kept confidential and shall not be shared with anyone unless explicitly required for the successful delivery of services and/or as requested by Law enforcement agencies and/or their legally authorised counterparts.

5. Data Storage and Security

Personal data is stored securely with encryption, firewalls, and secure access protocols measures.
Access to data is restricted to authorized personnel only.
We retain data only for as long as necessary for the stated purposes or as required by law.

6. User Rights

You have the following rights regarding your personal information:

Right to Access: Request a copy of your personal data.
Right to Correction: Update or correct inaccurate data.
Right to Deletion: Request deletion of personal data, subject to legal requirements.
Right to Grievance Redressal: Raise complaints regarding data processing.
Right to Withdraw Consent: Revoke previously given consent for data processing.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links and Services

Our Services may contain links to other sites that are not operated by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Services and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Services.

8. Grievance Officer

As per the IT Act, we have designated a Grievance Officer to address data protection-related complaints. You may contact the Grievance Officer at:

Name: Sandeep Karnale
Email: Developer@acresfoundation.org
Phone: 8104984010
Address: The Green Acres Academy, 411-2/A, Hemu Kalani Marg, Natvar Parikh Chowk, Sindhi Society, Chembur, Mumbai – 400071.

Website: https://tgaa.in/contact-us/

9. Changes to this Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through our Services or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

For any queries, concerns, or to exercise your rights, please contact us at:

Email: Developer@acresfoundation.org